Refund Policy

To be eligible for a refund under this guarantee, you must meet the following criteria:

• The refund request must be made within 14 calendar days of your initial purchase.
• The request must apply to your first-time subscription to a paid EdithPro plan.
• You must provide a valid reason for the refund (though the guarantee is 'no questions asked', your feedback helps us improve).

The 14-day money-back guarantee does not apply to:

• Subscription renewals (monthly or annual).
• Plan upgrades or seat additions made after the initial 14-day period.
• Accounts that have been terminated due to a violation of our Terms of Service.
• Second-time purchasers who previously received a refund for the same service.

You can cancel your subscription at any time through your account settings. Cancellation prevents future auto-renewals. You will continue to have full access to your paid features until the end of your current billing cycle.

A refund is a return of funds for a period you have already been billed for. Outside of the 14-day money-back guarantee, we generally do not provide refunds for partial subscription periods or unused seats.

If a significant technical issue prevents you from using EdithPro and our team is unable to resolve it within a reasonable timeframe, we may issue a full or pro-rated refund at our sole discretion, even outside the standard 14-day window.

In the rare event that you are accidentally charged twice for the same subscription, please notify us immediately for a full refund of the duplicate charge.